MEPSKING After-Sales & Return Policy
At MEPSKING, we are committed to providing a reliable shopping experience for every FPV pilot.
If you encounter any issues, our team will assist you as quickly as possible.
Unboxing Video Recommendation
We strongly recommend that customers record an unboxing video when receiving the package.
The package condition before opening
The unboxing process
 The product and all included accessories
30-Day Return Policy (From Shipping Date)
Customers may request a return within 30 days from the shipping date of your order.
Returned items must meet the following conditions:
 The product must be unused
 All accessories must be included
 The item must be in original packaging
Please note that return shipping costs are generally the responsibility of the customer unless the product is defective.
7-Day No-Reason Return (From Delivery Date)
Customers may apply for a 7-day no-reason return after receiving the product.
Returned items must meet the following conditions:
 Unopened and in resellable condition
 Original packaging intact
Please note that return shipping costs are generally the responsibility of the customer unless the product is defective.
Product Warranty
MEPSKING provides a 24-month warranty for our branded (MEPS and T-HOBBY) electronic products against manufacturing defects.
Covered products may include:
 FPV Motors
 Flight Controllers (FC)
 ESC
 Other MEPSKING branded electronics
If a manufacturing defect is confirmed, we may provide:
Free Replacement or
Repair service or
Partial refund or
Shop Coupon
After-sales service for third-party products is subject to the official policies of their respective brands. MEPSKING will assist in communication but is not responsible for final warranty decisions.
DOA (Dead on Arrival) Protection
If your product arrives defective or not working, please contact us within 7 days of delivery.
Our team may request:
 Photos of the product
 Video showing the issue
 Order number
After verification, we will arrange:
Free Replacement or
Repair service or
Partial refund or
Shop Coupon
Warranty Does Not Cover
The following situations are not covered by warranty:
 Damage caused by pilot error, improper use, or failure to follow instructions.
 Damage from water, fire, or crashes not related to manufacturing defects.
 Damage caused by unauthorized repair, modification, or disassembly.
 Damage from incorrect use of batteries/chargers or defective batteries.
 Damage from harsh weather or electromagnetic / wireless interference.
 Damage from aging / damaged components or 3rd-party products.
 Issues from non-MEPSKING technical support or inaccurate setup.
 Loss due to customs detention or clearance issues (force majeure).
 Logistics issues (delivery failure, lost package) caused by carriers; reshipment may be arranged after verification.
Return Process
Receive Package
Record
Unboxing Video
Inspect Product
Issue Found?
Solution Provided
3-5 Days Review
Submit Info
& Evidence
Contact Us
Refund Process
Once the returned product is received and inspected, refunds will be processed within 3-7 business days.
Refunds will be issued to the original payment method whenever possible.
Contact Us
If you need assistance. Please contact us via:
 Email: online@mepsking.com
 WhatsApp: +86 18170035718
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